Postage, Returns & Exchange Policy
- Flat rate postage $12.00
- Flat rate postage with signature $15.00
- Express delivery rate $15.00
- Express delivery with signature $18.00
– All orders are sent through Australia Post and are trackable
For those located in Whyalla South Australia, free local pick up of purchased items is allowed. Alternatively, Purchases may be delivered if the order is over $50.00 at no extra cost.
– All orders will be shipped in 1-3 business days once payment is received
– Allow 5-7 working days for your item(s) to arrive, some remote areas may take longer
– Items are inspected by us prior to dispatch, once sent Embellish Traders will no longer be responsible for goods shipped.
– If you require insurance please send an email upon purchasing
– Embellish Traders do not refund items lost in transit
– If you experience issues please follow up your concerns with Australia Post and we will do our best to provide assistance.
Returns & Exchange Policy
Embellish Traders will not refund due to change of mind however, if the item is faulty, we will reimburse the cost of the item and standard postage.
We want you to be completely satisfied with your online purchase. If you change your mind for any reason, we will gladly accept an exchange of any full priced or sale item subject to the following conditions:
– the item must be returned within 30 days of purchase together with original proof of purchase. We suggest all items to be inspected as soon as they are received to ensure you are able to return items in the specified time frame.
– All items must be returned in original condition
You will need to cover the postage to send it back to us and supply a prepaid return postage satchel with your name, address and copy of your original invoice, if you are wishing to exchange only. All returns must be sent to Embellish Traders 77 Lockhart Street Whyalla South Australia 5600
When the items are received, they will undergo a quality review and once cleared, we will post your exchange in the supplied packaging. We endeavour to process returns as soon as they are received but please allow up to 5 business days for returns to be processed.
Embellish Traders is not liable for the loss of any item being returned. We recommend tracking your item once posted. If you are returning an item that has a fault, we will reimburse the cost of the item and standard postage paid upon receiving and returning.
0401 145 430
Returns sent to
77 Lockhart Street
Whyalla South Australia 5600
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